I am in the area for school. In 3 weeks I'll be heading back to New Jersey. My Chevrolet Avalanche was having some brake issues (a frozen caliper). Unfortunately for me, it needed to be fixed today. Fortunately, I found Jim and his great staff at Nice Car Car. I arrived at 2pm and by 2:10 pm, the truck was in the shop. By 4 pm, the truck was fixed and I was out the door. I do not know of any car repair shop in New Jersey that would have taken me right away and had the truck fixed within 2 hours. Jim and his crew went above and beyond what I would have expected. I would almost consider making the 4 hour trip back here to have my truck serviced. That is how good Jim and his crew are and how much I value the work they did. I am very envious of anyone who lives within a 50 mile radius (1 hour drive) of Nice Car Care. As most of the previous comments have said, a good car repair shop is like a good doctor. Once you find them, you'll go out of your way to see them. And as I said in my case, a 4 hour trip does not seem to be too big of a price too pay to see the great people at Nice Car Care.
First time there. Have them put on new breaks on my car with reasonable price. Very professional, friendly, and efficient.
The owner, Jim, is great! I own a small business a mile away and what spearates Jim from the rest is his level of service. Not just in their work but in the terrific customer service we've received over the years. As we all know, good customer service is rare. Jim and his staff go above and beyond!!
Everyone who worked there was very nice and friendly. I am thankful that they were so kind!
Very consistant and reliable service. I have been bringing a number of cars here for past five years and have never had a negative experience. The prices are fair and they never perform work that is not needed. I like the fact that they point out things they may become an issue in the future. Patient and very knowledgable.
I was traveling from New York with 3 small kids in my car when I started having engine problems on I-495 and I was able to make it off the highway and find this repair shop. They ran diagnostics for me free of charge to find out what was wrong so I could let the dealership know. They were very friendly to my family and kids while we rented a car to continue to our final vacation destination. They even let me keep my car there so a tow truck could pick it up the following day.
Nice Car Care is a US Car Repair based in Franklin, Massachusetts. Nice Car Care is located at 527 Beaver Street, Franklin, MA 02038, USA.
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