We have been long time customers at this amazing store. The furniture choices are beautiful with such a wide range of styles, so many of which are staged as you would in your own home so you can visualize better how it would look. The sales personnel is very knowledgeable and accommodating....they make shopping here a pleasure......office staff also. We have never felt rushed or pressured and have always walked out smiling after a genuinely nice transaction. Simon's is just a great place to shop!
Will definitely do business with them again, can't go wrong.
We shopped multiple stores for our new sectional - "big box", "big name" but Simon's had the best value products, most knowledgable staff and had the caring and personal commitment that you will only find in a "mom and pop" store. The product is excellent and the delivery was on schedule with no surprises or delays! Couldn't ask for a better experience.
I ordered a counter-depth fridge from Simon's that I would have waited a month for had I ordered through Home Depot. Instead Simon's had the fridge ready to deliver in a few days at the same price plus a rebate.
After some searching larger regional furniture "chain" stores we came back to our hometown. Simon's had everything we wanted at a reasonable price and good quality. Service excellent from sales through delivery. We've bought appliances and furniture in the past and this time bought six dining room chairs. Will finish the set in the new year!
Jared Simon called to confirm the order (as I did it online at night), very friendly staff, no attempts at up-sells. The delivery was scheduled between 2-5 and they were at my house about 2:01. The delivery staff very friendly and professional.
We ran into an issue with a sofa purchased at Simon's less than a year ago. From the front office to the owner to the sales person that assisted with a replacement sofa, we could not have had a better experience. After a full manufacturer refund for my old sofa, Simon's sales associate Chrissy was patient, knowledgeable, and helpful in choosing a new sofa. This is not my first excellent experience with Simon's and I highly recommend shopping local before visiting larger, less personal retailers.
Simon S Furniture Mattresses Appliances is a US Furniture Store based in Franklin, Massachusetts. Simon S Furniture Mattresses Appliances is located at 8 Summer Street, Franklin, MA 02038, USA.
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