Sanctuary Salon and Spa in Franklin is a poorly run business. I received a gift certificate for my birthday. I booked my appointment 2 weeks ago and the owner came to me and said that massage therapist didn't know that she had a 9am appointment. They asked me to come back at 10 for my facial and my massage would follow at 11. When I returned at 10am the receptionist told me someone would be right up to get me. At 10:25 no one had come to bring me in for my facial and I was so angry even if they had I wouldn't have been able to relax. I essentially waited 90 minutes for my services. My day of relaxation was ruined by the owner and the employee unprofessionalism - I do not suggest giving them your business they apparently don't want it anyways.
I have come to think of the team at Sactuary as a sort of extended family, a place where "everybody knows your name". I go for weekly therapeutic massages, which have been tremendously helpful in treating my chronic spinal pain resulting from a congenital disease. The staff knows I'm not there for "fun" and they treat me accordingly, with more respect and concern than I would find in most doctors' offices.
Always have a great experience here! Solangh is the best! :-)
Went for a haircut with Cristi, who is absolutely fantastic! I highly recommend her!!! She is a master stylist and also an American Board colorist. So if you are new to the area or looking for a change I suggest you give Sanctuary Salon a call and ask for Cristi. She also has the best personality ever! !!
I have been going to sanctuary salon for years now, and trust them completely with my troublesome hair. They are the only place that can tame the beast that grows on my head. I leave the task to Jamie and I couldn't be happier. If you are looking for a person and place for Japanese straightening process on your hair, then go to Jamie at Sanctuary salon, you'll be glad you did!!!
Sanctuary Salon Day Spa is a US Spa based in Franklin, Massachusetts. Sanctuary Salon Day Spa is located at 31 Hayward St, Franklin, MA 02038, USA.
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